Refund Policy

Gigantic does not entertain refund of any amounts that may have been paid by the 'users', for an Monthly/ Quarterly / Semi Annual/ Annual. Non-Feasibile case only entertain for refunding. Time for a refund to be affected is 4-6 weeks. Gigantic follow TRAI/DOT Policy Guideline in case of billing disputes, Gigantic user's has madaintory to put the formal mail/particular concerns on registered e-mail id support@gtel.in and same will be addressed in 4-6 weeks, by way of a discount/ credit note passed in the account of the 'users'.